[Infographic] Is your Customer Experience (CX) working with you or against you?

Natasha Ness leads the go-to-market team at Shift. She has a blended background in marketing, product, design, UX, and sales where she's helped both small, mid-size and enterprise companies launch new solutions and optimize their existing. When she's not dabbling in the latest technology or building a campaign, she spends her free time with her two girls and husband, likely watching an anime together.